Answers first. Then, if needed, us

If you registered with Apple, Google or Facebook, use the same button. If you use email and password, tap Forgot password on the sign-in screen.

From your garage: add the new bike and choose which one to show on your profile. Old ones can stay in your history.

Profile, Settings, Delete account. Deletion is final after thirty days. Until then, signing in once cancels it.

Check that the app is allowed to use your location, either always or while in use. Without that permission the GPS stays off.

Yes. Open it, tap the three dots and choose Edit. You can change stops, description and photos. The recorded track stays as it is.

From the group page, three dots, Leave group. If you are the only admin, appoint another one first.

The admin, who can remove them. If it is serious, report the profile and we look at it within one working day.

Close and reopen the app. If that does not do it, go to Profile, Premium, Restore purchases. It also works when you change phone.

Refunds are handled by the store you bought from, the App Store or Google Play. You will find the request in your purchase history.

It happens when photos are missing, the price is not real or the item has nothing to do with bikes. You get a notification with the reason and can list it again, corrected.